Welcome to the heart of HomeCarePM – a diverse, dedicated, and dynamic team of professionals who make it all happen! From operations and maintenance to guest services and finance, we work together to ensure everything runs smoothly for our homeowners, guests, and tenants.
👋️ Meet the Team Behind HomeCarePM
👩💼 Directors & Owners

Semi-retired, but still very much part of the team, Christine works from home and covers busy weekends in the summer. She specialises in finances and taxes!
Christine
Co-Owner | Finance & Strategy

With over 15 years at HomeCarePM, primarily focused on operations, Jenna is based in the office and plays a crucial role in the day-to-day running of the business. She supports all aspects of the company, making sure everything runs smoothly behind the scenes.
Jenna
Co-Owner | General Manager

Now based in the UK, Courtney oversees our Sales and Guest Services team while also leading our marketing efforts and system development. She stays closely connected with the team through regular video calls, always available to manage, support, and guide as needed.
Courtney
Co-Owner | Sales & Guest Services
🏡️ Property Management & Sales

Fluent in Spanish and originally from Wales, Samantha makes it easy for new owners to join us with confidence and clarity. Her friendly approach helps guide owners smoothly through the sign-up process.
Samantha
Property Sign-Ups — Started 2012

Louise is a great asset to the company, ensuring new properties are onboarded smoothly with great attention to detail, making everyone else’s job easier.
Louise
Property Setup Specialist — Started 2021

Born and raised locally, Sergio manages our long-term rentals, handling everything from tenant sourcing to ongoing support – all with local know-how and bilingual expertise.
Sergio
Long-Term Tenancy Expert — Started 2013
🧼️ Operations & Housekeeping

Energetic and focused, Sara leads our busy Operations team – including maintenance and property inspectors – with fitness-level stamina!
Sara
Operations Supervisor — Started 2013

Originally from Portugal, Ana brings multilingual skills and efficiency to our operations. Known for her expertise in troubleshooting and handling insurance claims, she’s also famous for starting her well-earned long weekends early—on Fridays!
Ana
Operations Team — Started 2015

Sandra is a key member of our Operations Team and has been with us since returning from the UK, where she spent several years. Fluent in both Spanish and English, she brings excellent communication and troubleshooting skills and is our go-to expert on all things related to Spanish bureaucracy for short-term rentals—nothing gets past her!
Sandra
Operations Team — Started 2017

Our longest-serving team member, Ralph is originally from the Netherlands and speaks Dutch, English, and Spanish. He handles monthly, inventory, and seasonal inspections, and is always ready to lend a hand whenever needed. He doesn’t eat birthday cake… but we love him anyway.
Ralph
Property inspector — Started 2009

Working part-time, Caroline has been a valuable asset to the company. She conducts monthly and annual property inspections and is always ready to lend a helping hand whenever needed.
Caroline
Property inspector - Started 2014

New to the team but already indispensable, Louiza is bilingual and responsible for all types of inspections – and the (very important!) key management.
Louiza
Operations Support — Started 2024

Based on the coast for many years, Dawn leads our housekeeping team—especially during the exceptionally busy summer months. Fluent in both Spanish and English, she was born in Cyprus and, having traveled extensively as a child, speaks without a noticeable accent.
Dawn
Housekeeping Supervisor — Started 2011

Part-time and fully committed, Blanca brings bilingual support and valuable experience to the housekeeping team.
Blanca
Housekeeping Support — Started 2018
🛠️ Maintenance Team

Originally from Scotland, Steven coordinates all maintenance jobs with a smile—and a strong Scottish accent to match. He’s also our go-to expert for painting and decorating, bringing skill and precision to every project.
Steve
Maintenance Supervisor — Started 2016

Glenn is a proud Manchester United fan who plays a key role in keeping our properties in top condition. His attention to detail and hands-on approach make him a valued part of the team.
Glenn
Maintenance Operative — Started 2021

Part-time but full of impact – Mike ensures we can respond quickly to issues over the weekend with excellent results.
Mike
Weekend Maintenance Operative — Started 2023
🗨️ Guest Services & Reception

Leading a small team, Nieves provides multilingual support to guests before, during, and after their stay. She is fluent in Spanish, French, and English, ensuring a smooth and welcoming experience for all.
Nieves
Guest Services Supervisor — Started 2010

Scottish-born and quickly learning Spanish, Susan is known for her helpful nature—and for completing a full year of daily running! She’s also the friendly face behind our growing owner's guests department.
Susan
Guest Services — Started 2016

New to the team but not the area, Eleanor is super efficient and always ready to help. She speaks excellent Spanish and is one of the office’s ultra-running enthusiasts!
Eleanor
Guest Services/Reception — Started 2024

Matthew oversees our holiday rental platforms, managing bookings and supporting property owners when needed. He’s the voice behind guest enquiries—answering questions before arrival, helping to resolve issues during their stay, and responding to reviews once the holiday’s over. Originally from London, Matthew has lived here since his early adulthood and also speaks Spanish fluently.
Matthew
Holiday Bookings & Owner Support — Started 2011

A familiar face who returned after a break, Helen is a native Spanish speaker fluent in English and French – and often your first point of contact.
Helen
Receptionist — Restarted 2023
💰️ Finance

From invoicing and rental income to debt collection, Kylie handles it all with care and precision. Originally from England, she’s called Spain home—on and off—for over 16 years. Always ready to assist guests and support her teammates, Kylie is a reliable and valued member of the team.
Kylie
Accounts — Started 2019
👣 The HomeCarePM Family
We’re proud of our diverse, experienced, and passionate team. Whether you're a homeowner, guest, or tenant – we’re here to make your experience seamless and enjoyable.